Shipping & Returns

Shipping Information (UK)

We are a small company that strive to please our customers. To ensure your coffees arrive fresh and on time, orders are processed within 2-3 business days then despatched the next working day with Royal Mail Tracked 48 shipping. All orders over £25 include free delivery with Royal Mail Tracked 48 shipping.  

• Current shipping Rates - Royal Mail Tracked 48 - £3.45.

​For customers a little closer we offer free local delivery in the Peverell area this is 1 km radius of PL3 postcode. These orders are processed within 2-3 days then delivered locally within 1-2 days, where you'll be blessed with our friendly faces!​

• Local delivery - 1-2 days - Free.

​Our aim is to roast all our coffee to order but there may be times when the coffee has rested before being shipped. This is perfectly normal and will not affect he quality of the coffee. Coffee flavour typically peaks at 1 to 2 weeks after its’s been roasted. ​​​

​Unfortunately at this moment in time we do not offer International Shipping.

Return Policy

Consumable Goods

 Due to the consumable nature of our product, we cannot accept returns on coffee. If there is an issue with your order (e.g., wrong item, damaged in transit), please contact us within 7 days and we’ll do our best to put it right. Please contact us by email at info@copperandoakcoffee.co.uk in this instance. We aim to resolve any issues.